Contents

• Overview 

• What Is Identity Verification 

• Step-By-Step Instructions

  • Enable Identity Verification 

  • Access Identity Verification Results

View Results in Participant Network

View Results During Application Review or Post-Award

Understand Verification Details

Verification Status

Additional Information

Overview

This guide is for Organization Owners who want to enable and manage Identity Verification for applicants in Next. 

• You’ll learn:
  • What Identity Verification is and when it’s used
  • How to enable it on Individual Profile Forms
  • How to access and interpret verification results

What Is Identity Verification?

Identity Verification allows you to confirm that applicants are who they say they are, protecting your organization from fraud. Next’s system matches government-issued ID documents with real-time selfies to ensure authenticity. 

• You can add Identity Verification to:
  • Individual Profile Forms
• When Identity Verification is enabled, Next will:
  • Use biometric analysis to verify applicant identities.
  • Prompt applicants to capture their government ID and a real-time selfie.
  • Use Veriff's advanced facial recognition technology to confirm matches.

Step-By-Step Instructions

Enable Identity Verification

• You can add Identity Verification to both new and existing programs.

📌 Note: Identity Verification can be enabled at any stage of your program lifecycle, including for applications that are already in progress.

1. Logged in as the Organization Owner, click Settings. 
2. Select Profile Forms. 

2. Select Individual.

3. Click the gear icon.

4. Toggle on ID Verification Check

5. Click Save.

6. Click Publish in the upper-right corner to make your changes live.

💡Hot Tip for Accurate Verification

To get the best verification results, add instructions to your Individual Profile Form asking applicants to enter their full legal name exactly as it appears on their government ID. 

This helps ensure submitted information matches identification documents.

How to add instructions:

1. Click the Compliance field. 

2. A blue outline appears. 

3. Add instructions to the second line. 

4. Click Save in the upper-right corner of the field.

5. Click Publish in the upper-right corner of the screen.

Access Identity Verification Results

You can view applicant identity verification status at any stage of your program lifecycle.

View Results in Participant Network

1. Navigate to Participant Network.
2. Select an individual applicant's name.
3. Click Compliance Check in the top-right corner.
4. Select ID Verification Check.
5. Click Next.

View Results During Application Review or Post-Award

1. Select the applicant's hyperlinked name from intake rounds or post-award.
2. Click Admin Controls in the upper-right corner.
3. Select Compliance.
4. Choose ID Verification.
5. Click Next.

Understand Verification Details

The system provides clear verification information:

Verification Status

• Verified - The applicant's identity has been successfully confirmed.
• Not Verified - The verification process was unsuccessful or incomplete.
• Mismatch - The applicant's legal name does not match the ID card's name.
• Failed - Veriff responded negatively, like suspicious, fraudulent behavior, etc.

Additional Information

• Date of verification - When the identity check was completed.
• Type of document used - The form of ID the applicant submitted.

Privacy Note: For security and compliance reasons, administrators cannot access the actual document images or selfies submitted by applicants.

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