Micall Searles
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Micall Searles created an article,
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Micall Searles created an article,
Masked Field
Contents Overview What is a Masked Field? How to Add the Masked Field to a FormEditing a Masked Field Value Related Articles OverviewThis guide shows Program Admins how to set up and use the Mask...
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Micall Searles created an article,
Reduce Award Amount
Contents Overview What is an Award Amount Reduction? ⚠️ Important Notes Step-By-Step Instructions Initiate the Amendment Process Decrease the Award AmountVoid Disbursements or Expenses (if...
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Micall Searles created an article,
Navigating Cycle Settings
OverviewCycle Settings is where Program Admins set up a specific award cycle. This article explains how to get there and how to get around once you're in. How to Get to Cycle Settings1. To access C...
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Micall Searles created an article,
Increase Award Amount
Contents Overview What is Increasing an Award Amount? Important Notes Step-By-Step Instructions Initiate the Amendment Increase the Award Amount Notify the Awardee Related Articles OverviewThis...
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Micall Searles created an article,
Changing an Applicant to "Eligible"
Contents Overview What is an Eligibility Override? ⚠️ Important Notes Step-By-Step Instructions Access Eligibility Results How to Change an Applicant’s Eligibility from “Not Eligible” to “Eligible...
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Micall Searles created an article,
Not Receiving Emails From Next
Overview If you're not receiving emails from Next (e.g., password resets, verification emails, notifications), it's usually a spam filter or email settings issue. Follow the steps below to make su...
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Micall Searles created an article,
Troubleshooting Common "Stuck" Scenarios
Overview If something in your program feels stalled, it's usually one of a handful of known scenarios. Use this guide to identify what's likely happening and how to fix it. ⚠️ Applications are not...
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Micall Searles created an article,
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Micall Searles created an article,
Troubleshooting Login Issues
Overview Having trouble logging into Next? Find your situation below for help. Common Login Errors ⚠️ "Couldn't find your account" ➜ Most likely causes: Wrong email address.💡 Try this: Doubl...
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