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Reverse an Award Offer

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Micall Searles
Micall Searles
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Contents

Overview

This step-by-step guide shows Program Owners and Organization Owners in Next how to reverse an award offer in Next and possible next steps to take (re-offering or voiding the award). 
 

What is Reversing an Award?

The Reverse Award feature allows you to withdraw an award offer that was sent to an applicant.

  • Who can reverse award offers?
    • Program Owners
    • Organization Owners
⚠

You can only reverse an award while it's in "Offered" status, after the applicant has been notified.

Once an award is "Accepted," it can no longer be reversed.

Before You Begin

⚠️ To reverse an award, “Re-Awarding” must be turned on in your Cycle Settings.

How to Enable “Re-Awarding”

  1. In the cycle, click Workflow in the top menu, then select Workflow Options from the left menu.


     
  2. At the bottom of the Workflow Options screen, toggle Re-Awarding to Enabled. 


     
  3. Click Save Changes in the upper-right corner. 

Step-By-Step Instructions

How to Reverse an Award Offer

  1. In the Award Cycle, click Awarding in the left-hand menu. 


     
  2. Find the applicant with the Offered award you want to reverse.
⚠ Reminder: You can only reverse an award while it's in "Offered" status, after the applicant has been notified. Once an award is "Accepted," it can no longer be reversed.



 

3. Under the Actions column on the far-right, click Reverse Award. 


4. In the pop-up, enter an optional note (not visible to applicants), and click Reverse Award. 

Reversing an award does not return funds to the cycle's Amount Available — they remain "in-consideration" for the awardee and cannot be reassigned to another awardee.

To return funds to the cycle's Amount Available, you must void it.

What Happens After Reversing an Award Offer?

  • Applicant is notified: The applicant receives an automatic email notifying them of the award reversal.

Applicant Email Template:

This email is setup by default, under the trigger "Reversed" in the Awarding stage. To remove this email or edit the template, see ➡️ How to Manage Your Email Communications Setup and ➡️ How to Manage Your Email Communications Template Library.

 

  • Award status changes: The award status changes to “Reversed” in the Program Admin view; application status changes to “Under Review” for applicants. 
     
  • Application stays in Awarding: You can re-offer the award, send a new award, or void the award. 
     
  • Activity history updated: On the Awarding page, click the clock icon next to the award’s status to view a full timeline of the award history.


     

What's Next: Re-Offer or Void?

Re-Offer Void
Use when You want to resend the award (with or without edits to the award amount and/or agreement). You're certain you will not re-offer this award.
Effect Status returns to "Offered."
Applicant can accept or decline.		 Status changes to "Voided." 
Award is permanently cancelled.
You can offer a new award, if applicable.
Funds Remain committed to the awardee. Return to the cycle's Amount Available for awarding.
Applicant notified? Yes, automatic email. No
Can it be undone? You can reverse the award again, if needed, as long as the applicant hasn't accepted or declined. No
Step-by-step instructions ➡️ To re-offer the award, see Re-Offer (Resend) an Award. ➡️ To void the award, follow the steps in How to Void an Award below.

How to Void a "Reversed" Award

Void when you've reversed an award and you're confident you won't be re-offering it.

Void is also available for awards in "Declined" status. If an applicant declined and you've decided not to re-offer, you can void directly without reversing first.

 

  1. From the Awarding page, find the applicant whose award is in "Reversed" status.

  2. Under the Actions column, click the Void icon .

     

  3. In the pop-up, enter a reason, then click Void in the bottom-right corner. A message appears in the bottom-left confirming the award offer was voided. 

After an award is voided:

  • Award status changes to "Voided" and funds return to the cycle's Amount Available for awarding.
  • Awardee is not notified when you void an award. The applicant-facing status displays as "Selected."
  • Application stays in Awarding so you can issue a new award if needed.
  • Void is recorded in the award record and visible in the Organization Audit Logs.

To keep applicants informed, contact them outside of Next, such as by email, to let them know about the change to their award.


 

Related Articles

➡️Re-Offer (Resend) an Award 
➡️Designate Award Offers & Agreements 
➡️Awarding Page Overview
➡️Export Awardee Details

 




 

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