Contents
- Overview
- What is a Reviewer Revision Request?
- ⚠️Important Notes
- How to Enable Reviewer Revision Requests
- How Reviewers Request Revisions
- What Happens After Reviewers Request Revisions?
- Frequently Asked Questions
- Related Articles
Overview
This article shows Program Admins how to allow reviewers to request revisions on submitted applications in a review round in Next, and what reviewers and applicants see once it's on.
Reviewer revision requests must be enabled for your organization. To enable it, please contact Customer Success.
What is a Reviewer Revision Request?
A reviewer revision request lets a reviewer send a submitted application back to the applicant for changes, without asking a program admin to do it for them. For example, a reviewer might notice a missing budget detail or an unclear answer they need fixed before they can score the application.
It works the same way as admin revision requests, and the applicant sees the same thing.
You turn reviewer revision requests on or off for each review round in the cycle’s Workflow Builder.
➜ When it’s on: Reviewers see a Reviewer Options button on their assigned applications, which they use to request revisions.
➜ When it’s off: Reviewers won’t see the button. Only Program Admins can request revisions.
-
Who can turn this setting on/off in a review round:
- Organization Owners
- Client Admins
- Program Owners
- Program Managers
⚠️Important Notes
- OFF by default: Reviewer revision requests are off for every review round until you turn them on. Turning them on for one round doesn’t turn them on for others.
- Reviewers can only request revisions on assigned applications in the current round: After you move it to the next round, only that round’s reviewers can request revisions, if it’s turned on for that round.
-
Feedback pauses for all reviewers: Once anyone requests a revision, no reviewer can add or edit feedback on that application. Feedback opens again after the applicant resubmits.
How to Enable Reviewer Revision Requests
You turn on reviewer revision requests in a review round’s Feedback panel in the Workflow Builder. These steps start after you’ve chosen how reviewers will give feedback. If you haven’t done that yet, see ➡️ Set Up a Review Round.
- In the Feedback panel for the review round, choose a feedback method. Then toggle “Should reviewers be able to request a revision to the application?" to Yes.
- If the round has review groups, toggle to Yes for each group that should be able to request revisions.
Don't see the request revisions question? The feature likely hasn't been turned on for your organization yet. Please contact Customer Success.
- Click Next to continue setting up the round.
How Reviewers Request Revisions
➡️ For the reviewer's full experience, see Request Revisions on an Application as a Reviewer (coming soon).
- When reviewer revision requests are turned ON for a review round, reviewers see a Reviewer Options button in the upper-right corner of their assigned applications.
- Clicking Review Options opens a side panel where they choose to request a revision. Checkboxes then appear next to the fields on the application form. Reviewers select the intake form fields to revise (profile fields can’t be selected), add a comment for each one, and send the request.
What Happens After Reviewers Request Revisions?
Applicant Email Notification
- The applicant gets an automatic email saying their application needs changes. It's the same email sent when a program admin requests revisions.
Applicant Email Template:
This email is setup by default, under the trigger "Revision Requested" in the Intake stage. To remove this email or edit the template, see ➡️How to Manage Your Email Communications Setup + How to Manage Your Email Communications Template Library.
Application Statuses
- Admin View: The application status changes to "Under Review (Revision Requested)” in the review round.
- Reviewer View: The application status changes to "Revision Requested” in the review round.
- Applicant View: The application status changes to “Revision Requested” in the applicant’s portal.
Reviewer Experience
Reviewers can’t add feedback until the applicant resubmits. When they click Add Feedback or Edit Feedback in an application with pending revisions, they see a note saying feedback will reopen once the applicant makes the requested changes.
Applicant Experience
The applicant can only edit the flagged fields. They see the reviewer’s comments in a yellow “Requested Revisions” box under the fields.
Frequently Asked Questions
-
Can I change this setting after the cycle is published?
- Yes. You can turn reviewer revision requests on or off for a review round at any time.
- Yes. You can turn reviewer revision requests on or off for a review round at any time.
-
What happens to this setting when I duplicate a cycle?
- Each review round keeps its setting from the original cycle. After duplicating, check that each round is set the way you want.
- Each review round keeps its setting from the original cycle. After duplicating, check that each round is set the way you want.
-
Can more than one person request revisions on the same application?
- Yes. More than one reviewer or program admin can request revisions on the same application, even if an earlier request is still pending. Fields already waiting on a revision can’t be selected again until the applicant resubmits.
- Yes. More than one reviewer or program admin can request revisions on the same application, even if an earlier request is still pending. Fields already waiting on a revision can’t be selected again until the applicant resubmits.
Related Articles
➡️ Request Revisions on an Application as a Reviewer (coming soon)
➡️ Request Revisions on an Application as an Admin
➡️ Feedback Types and Setup in a Review Round
➡️ Set Up a Review Round
➡️ Creating Review Groups in a Review Round
➡️ Set Up the Conflict of Interest Question in a Review Round
What did you think of this article? Please leave a comment below!
Your feedback helps us improve the experience for everyone.
Related to
Comments
0 comments
Please sign in to leave a comment.